About Us
Hello!
We’re Madeleine Nance and Jeremy Nance, co-founders of our family business, Kind Word.
We specialize in helping nonprofits use the right words to connect with their supporters and raise more funds.
We spent a decade living in Sydney, Australia writing for a variety of nonprofit organizations. Our experience writing for charitable causes has taught us so much about speaking to the reader’s heart.
In 2022, we decided to relocate to Jeremy’s hometown of Charlotte, North Carolina with our two young sons.
Madeleine Nance
Madeleine (or Maddie) has been in the nonprofit sector since 2010. She’s worked with 100+ nonprofits around the globe — everything from in-house management of national fundraising campaigns to consulting support to help organizations find the words that move donors to give.
Maddie is Australian, Chinese and a New Zealander. She holds a degree in International Business and Marketing.
Maddie’s area of expertise is ‘moving hearts’ through emotive writing, especially for direct response donor communications.
Jeremy Nance
Jeremy earned a bachelor’s degree in Film Studies with a particular focus in screenwriting and creative writing. He has worked across several industries in New York City and Sydney, including entertainment and local government, while simultaneously working with Madeleine as a writer.
Jeremy’s area of expertise is storytelling through creative writing—such as screenwriting, short stories, and video/audio scripts.